Support
Frequently asked questions.
Everything attorneys ask before their first demo.
OneAuris handles the first pass through a discovery production. It reads every page, scores it for relevance to your matter, flags attorney-client privilege, and turns a stack of medical records into a clean, ordered index. Your attorneys review a prioritized set instead of a raw pile.
Privilege detection runs on every document, keyed off the attorneys and firms you name at intake. Anything the system is unsure about escalates for a closer look before it reaches you. A document the system cannot read cleanly is never cleared as unprivileged. Every classification carries an audit trail, and an attorney can override any call in one click. OneAuris does the first pass. Your attorneys still decide.
No. Every document runs through a zero-retention pipeline. The model reads it, returns a result, and keeps nothing. Your files are never used to train a model and never leave the infrastructure covered by our agreements.
Yes. OneAuris is built to HIPAA standards. Documents are processed with zero data retention under an executed BAA with our AI infrastructure provider, and we execute a BAA with each client firm before any PHI is uploaded.
About twenty minutes per matter. You walk through a short intake that tells OneAuris what the case is about: the parties, the custodians, the privilege holders, the key terms, and the date range. There is no thousand-document training set. You brief the case once and start uploading.
Litigation firms under ten attorneys, built first for workers' compensation and personal injury defense. If your bottleneck is the hours spent sorting medical records and first-passing discovery, this is for you. If you are an AmLaw 200 firm running six-figure eDiscovery contracts, it is not.
$7,450 per month, flat. That is the whole firm, unlimited matters and users, every feature included. No implementation fee, no per-gigabyte charges, no per-seat pricing. Month to month, cancel anytime. You know your cost before you ever talk to us. Firms with 10+ attorneys can contact us for Enterprise pricing.
No. Start with a free pilot on one of your own real matters. If it works, you continue month to month. Nothing converts automatically and there is no long-term commitment.
Yes. We run a free pilot on a real matter of yours, usually a few hundred documents. If it does not help, you owe nothing and you keep the output.
No. It replaces the hours they spend on first-pass sorting and medical indexing, so they spend their time on the work that moves the case. Every classification can be overridden. The attorney stays in control.
Up to 100 documents at a time, any common file type, up to 1 GB per file. The upload returns immediately and processing runs in the background, with a live status on every file.
Those platforms are built for large firms and corporate legal teams, priced to match, and with capabilities most small firms don't need. OneAuris does one thing, first-pass review and medical indexing, at a flat price a small firm can plan around.
Yes. Every classification is logged with its reasoning. Attorney overrides require a reason and are recorded against the document. Every export writes an audit trail of exactly what went out.
Book a demo. We walk you through it and set up a free pilot on one of your own matters.