Please read these Terms carefully before using the Auris platform. These Terms constitute a binding legal agreement between you and Auris, Inc. governing your use of the Service. If you are entering into these Terms on behalf of a law firm or other legal entity, you represent that you have the authority to bind that entity.
As used in these Terms:
By accessing or using the Service, creating an account, or executing a Service Agreement or Order Form referencing these Terms, you agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms, you may not access or use the Service.
We may update these Terms from time to time. Material changes will be communicated with at least 14 days' notice by email to the primary account holder. Continued use of the Service after the effective date of any revision constitutes acceptance.
The Service provides AI-assisted first-pass discovery document review, including relevance classification and privilege detection. The Service is designed to assist attorneys and legal professionals in managing large document sets, not to replace attorney judgment.
The Service does not constitute the practice of law and does not provide legal advice. All Output generated by the Service is preliminary and must be reviewed and validated by a licensed attorney before use in any legal proceeding, production, or other legally consequential context. Attorney-client privilege determinations are suggestions, not legal conclusions. The supervising attorney of record bears sole professional responsibility for all privilege and relevance calls made in connection with a matter.
Nothing in the Service, its Output, or any communication from Auris constitutes legal advice or creates an attorney-client relationship between Auris and any party. Auris is a technology vendor, not a law firm.
Certain features may be designated as "beta" or "preview." Beta features are provided as-is, without warranty, and may be modified or discontinued without notice. Beta features should not be used as the sole basis for production decisions in active litigation without independent attorney review.
You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You must notify us immediately at team@oneauris.com upon learning of any unauthorized access to or use of your account. We are not liable for losses resulting from unauthorized access caused by your failure to maintain the security of your credentials.
Each account is for the exclusive use of one law firm or legal entity. Sharing account access with attorneys outside your firm without a multi-firm license agreement is prohibited.
Access to the Service requires a paid Subscription. Current pricing is set forth at oneauris.com/pricing and in applicable Order Forms. Auris reserves the right to modify pricing with 60 days' written notice to existing subscribers.
A one-time implementation fee is payable in advance upon execution of a Service Agreement. This fee covers onboarding, configuration, and initial setup and is non-refundable once onboarding has commenced.
Monthly subscription fees are billed in advance on the first of each billing period and are due within 15 days of invoice. Fees not paid within 30 days of the due date are subject to a late payment charge of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower). Auris reserves the right to suspend Service access for accounts more than 30 days past due.
Annual maintenance fees cover software updates, security patches, and continued support and are billed annually in advance. Annual maintenance fees are non-refundable once paid.
All fees are exclusive of applicable taxes. You are responsible for all sales, use, and similar taxes applicable to the Service in your jurisdiction, excluding taxes assessed on Auris's net income.
You retain all right, title, and interest in and to Client Data. Auris claims no ownership over Client Data.
By uploading Client Data, you grant Auris a limited, non-exclusive, non-transferable license to process Client Data solely as necessary to provide the Service to you and as described in our Privacy Policy. This license terminates upon deletion of Client Data or termination of your Subscription.
You represent and warrant that: (a) you have the legal right to upload Client Data to the Service; (b) uploading and processing Client Data through the Service does not violate applicable law, court order, or ethical rule; (c) you have obtained any necessary client consent for use of a third-party AI service in document review, or have determined that such consent is not required under applicable professional rules; and (d) Client Data does not include materials subject to restrictions that would prohibit processing through a cloud-based service, unless you have taken appropriate protective steps.
Auris will not use Client Data to train, fine-tune, evaluate, or improve any AI or machine learning model, including the AI components used in the Service. This restriction is absolute and survives termination.
You agree that you will not, and will not permit Authorized Users to:
The Service, including all software, algorithms, user interfaces, documentation, and proprietary methodologies (including the three-layer case intake methodology, dual-signal privilege detection system, and confidence-weighted OCR pipeline), are owned by Auris and protected by intellectual property law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your Subscription term. No other rights are granted.
If you provide feedback, suggestions, or ideas regarding the Service, you grant Auris a perpetual, irrevocable, worldwide, royalty-free license to use such feedback for any purpose without obligation of confidentiality or compensation. Feedback does not include Client Data.
Each party agrees to maintain the confidentiality of the other party's confidential information, including Client Data (for Auris) and Auris's proprietary technology and pricing (for you). Each party will use the other's confidential information only as necessary to perform its obligations under these Terms and will protect it with at least the same degree of care it uses for its own confidential information, but not less than reasonable care.
Confidentiality obligations do not apply to information that: (a) is or becomes publicly available without breach of these Terms; (b) was rightfully known to the receiving party before disclosure; (c) is independently developed without use of confidential information; or (d) must be disclosed by law or court order, provided the disclosing party provides prompt notice and reasonable cooperation to enable the other party to seek a protective order.
Auris warrants that: (a) the Service will perform materially as described in the applicable documentation; (b) Auris will implement and maintain commercially reasonable security measures as described in the Privacy Policy; and (c) Auris has the right to grant the licenses provided herein.
EXCEPT AS EXPRESSLY SET FORTH IN SECTION 10.1, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. AURIS EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AURIS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUT WILL BE ACCURATE, COMPLETE, OR SUFFICIENT FOR ANY LEGAL PURPOSE. AI-GENERATED CLASSIFICATIONS ARE PROBABILISTIC AND WILL CONTAIN ERRORS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AURIS'S TOTAL CUMULATIVE LIABILITY TO YOU ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE TOTAL FEES PAID BY YOU TO AURIS IN THE 12 MONTHS PRECEDING THE CLAIM.
IN NO EVENT WILL AURIS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, SANCTIONS, DISCIPLINARY ACTIONS, ADVERSE COURT RULINGS, OR COSTS OF REMEDIATION, EVEN IF AURIS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The limitation of liability in this Section applies to all claims in aggregate, not on a per-claim basis. Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, the foregoing limitation applies to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless Auris, its officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your breach of these Terms; (b) your violation of any applicable law or professional obligation; (c) your use of the Service in connection with any legal matter; (d) any claim that Client Data infringes a third party's rights; or (e) any false representation you made in connection with these Terms.
These Terms take effect upon your acceptance and continue until your Subscription is terminated.
You may terminate your Subscription at any time with 30 days' written notice. Pre-paid monthly fees are non-refundable. Annual fees are non-refundable after the first 30 days of the subscription year.
Auris may terminate your Subscription or suspend Service access immediately upon written notice for: (a) your material breach of these Terms if not cured within 10 business days of notice; (b) non-payment as described in Section 5; (c) your use of the Service in a manner that poses a legal, ethical, or security risk; or (d) at our discretion with 60 days' notice.
Upon termination, your right to access the Service ceases immediately. We will make Client Data available for export for 30 days following termination, after which it will be permanently deleted. Sections 1, 6.4, 9, 10.2, 11, 12, 13.4, and 14 through 18 survive termination.
It is your sole responsibility to ensure that your use of the Service complies with the applicable rules of professional conduct of each jurisdiction in which you are licensed or in which matters processed through the Service are pending. This includes without limitation rules regarding competence (including technology competence), confidentiality, supervision of non-lawyer assistance, and disclosure of AI-assisted work product where required. Auris makes no representation that use of the Service satisfies any particular professional obligation.
These Terms are governed by the laws of the State of New York, without regard to conflict of law provisions. Any dispute arising from or relating to these Terms or the Service that cannot be resolved through good-faith negotiation will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with the arbitration seated in New York County, New York, and conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.
Class Action Waiver: You waive any right to bring or participate in any class action, class arbitration, or representative proceeding arising from or related to these Terms or the Service.
Notwithstanding the foregoing, either party may seek emergency injunctive relief in any court of competent jurisdiction to prevent irreparable harm pending arbitration.
Neither party will be liable for any failure or delay in performance due to causes beyond its reasonable control, including natural disasters, acts of government, labor disputes, internet outages, or failures of third-party infrastructure. Auris will provide prompt notice of any force majeure event affecting the Service and use commercially reasonable efforts to restore service.
These Terms, together with the Privacy Policy and any executed Order Form or Service Agreement, constitute the entire agreement between the parties with respect to the Service and supersede all prior agreements, representations, and understandings. In the event of a conflict between these Terms and an Order Form, the Order Form governs with respect to that specific engagement.
Any terms in a Client-issued purchase order or procurement document that conflict with or are additional to these Terms are rejected and have no effect.
For questions regarding these Terms:
Auris, Inc.
New York, NY
Email: team@oneauris.com